Pullman Auckland hotel & Apartments - Luxury hotel - SPA COVID-19 Level 2

We love serving you our neighbours and our Aotearoa community at The SPA and will be operating at Alert Level 2.

It is important to take respite from the current situation and reconnect with your inner source of vitality.  Our focus remains on regaining your energy levels so you’re centre-aligned and balanced.  This is achieved through specialised spa techniques, carefully selected ingredients and internationally inspired treatments to result in a stronger mind, body and renewed sense of wellbeing.

The health and wellbeing of our customers and team are paramount.  With that in mind, we would like to share with you how we are committed to keeping you safe during the COVID 19 Global pandemic.

We are strictly following the guidelines from the New Zealand Government (including the ministry of health and worksafe) and Global Health authorities.

The SPA has always had rigorous cleaning procedures in place but now you will see the ALLSAFE label during your time with us, which represents some of the most stringent cleaning standards in the world of hospitality.

If you or someone around you is unwell, please take care and stay home.

What to expect on your next spa visit during COVID Level 2

  • Entry will only be permitted for pre-booked appointments
  • We have set a maximum capacity of guests into our facilities.  Should you wish to take advantage of our steam room, sauna, pool or Jacuzzi, this is available to you for 50 minutes and ask that it is reserved when making your booking
  • We are currently not taking casual entries.  This ensures we are giving priority to our spa guests, current gym members and residents
  • Our team will be wearing appropriate PPE
  • Please take guidance from our staff and respect the signage around the Spa facilities

When making your booking, please feel free to ask our highly trained staff should you wish more information


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