Pullman Auckland hotel & Apartments - Luxury hotel - COVID-19 Level 2

We love serving you our neighbours and our Aotearoa community at Pullman SPA and will be Operating at Alert Level 2

Now more than ever, it is important to take respite from the current situation and reconnect with your inner source of vitality.  Our focus remains on regaining your energy levels so you’re centre-aligned and balanced.  This is achieved through specialised spa techniques, carefully selected ingredients and internationally inspired treatments to result in a stronger mind, body and renewed sense of wellbeing.

While we invite you to expand your bubble, the health and wellbeing of our customers and team are paramount.  With that in mind, we would like to share with you how we are committed to keeping you safe during the COVID 19 Global pandemic.

We are strictly following the guidelines from the New Zealand Government (including the ministry of health and worksafe) and Global Health authorities.

If you or someone around you is unwell, please take care and stay home.

What to expect on your next spa visit during COVID Level 2

  • Entry will only be permitted for pre-booked appointments
  • For the interim, our entry to the SPA is now via the Spa Terrace on Princes Street.  There is no access to the Spa via the hotel reception.  Our concierge team will be delighted to assist with directions if required
  • Valet Parking is available, simply arrive on to the front of the hotel and the concierge will park your car.  We do not offer an onsite self-park option
  • We have set a maximum capacity of guests into our facilities.  Should you wish to take advantage of our steam room, sauna, pool or Jacuzzi, this is available to you for 45 minutes and ask that it is reserved when making your booking
  • We are currently not taking casual entries
  • Our team will be wearing appropriate PPE
  • Please take guidance from our staff and respect the signage around the Spa facilities.

SPA at Pullman has always had rigorous cleaning procedures in place and will continue to use Hospital grade disinfectant and sterilising equipment.  Regular sanitising between clients will include all surfaces and touch points.

When making your booking, please feel free to ask our highly trained staff should you wish more information


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